Digital Transformation 2021: How Firms Can Set Up for Office Success – Avocor

The idea of digital transformation has many elements however put merely, it’s basically deploying the usage of know-how to vary the best way folks do issues to streamline efficiencies. Digital transformation was a buzzy pattern earlier than the COVID-19 pandemic, however it has had a resurgence of curiosity in gentle of the adjustments to the office in 2020 with organisations adopting new digital instruments and processes to raised help distant work.

Digital transformation is one thing all profitable companies, giant and small, ought to be investing in now to make sure the wants of their office know-how is met sooner or later. Now, in 2021, this funding is much more important with a viable COVID-19 vaccine being distributed and planning for a phased return to the workplace begins for a lot of corporations. Google, for instance, just lately introduced its plans for a hybrid return to work in fall 2021. The fact is {that a} majority of organisations will undertake a hybrid-approach long-term at the same time as bodily workplaces open again up. So how can decision-makers deal with this evolving hybrid mannequin of labor of their digital transformation and re-opening planning?

For those who’re contemplating remodeling your enterprise processes and tradition to be digital-first, there are a number of tendencies and overarching themes to think about to finest go well with the brand new office wants.

Enabling extra seamless collaboration is essential

Many workers have found newfound work/life stability with distant setups because of COVID and telecommuting remains to be more likely to be a giant a part of how they work in 2021 and past. Current analysis from Steelcase on work tendencies discovered that “the overwhelming majority of individuals count on to work within the workplace, and 54% say they solely count on to make money working from home someday every week or much less.”

On the identical time, workers have additionally acknowledged the advantages of bodily workplaces and workplaces which are tougher to copy just about – certainly one of them being the interpersonal connections and relationships they’re able to forge in individual. In line with the identical analysis from Steelcase, “the highest two causes folks say they wish to be again within the workplace are to attach with colleagues and to really feel a way of shared objective inside the organisation.”

With these concerns in thoughts, leaders growing a digital transformation technique for the return to the office ought to concentrate on area design and know-how that helps versatile collaboration, from wherever groups are working. Workers ought to be capable of transfer from every model of labor fluidly, whether or not they’re in a convention room within the workplace within the AM and at dwelling working within the PM. Collaboration and UC know-how can allow this seamless transition by replicating the in-person expertise by way of video show know-how, and vice-versa.

Workers ought to be capable of stroll into any workspace, no matter location, and get to work collaborating with fellow crew members with out a whole lot of setup time. Options like the flexibility to point out cloud-based real-time annotations in a gathering with (and from) everybody on a name after which saving and sending the assembly’s concepts and edits make it straightforward to attach in-person groups with these working from dwelling. It additionally fosters a way of connectivity by eradicated siloed conversations and conferences which are taking place in-person and opening the chances of how groups should work immediately.

Scalable office know-how that helps a variety of companies and platforms

Within the final yr, office software program and platforms similar to Microsoft Groups, Zoom, Slack, and Google Meet have all confronted a growth in adoption: Zoom’s month-to-month subscriber base jumped from 10 million in December 2019 to over 300 million in March 2020, for instance.

For leaders trying forward at their digital transformation technique, making certain compatibility and compliance with all the instruments that their groups are utilizing is crucial to holding each productiveness and worker satisfaction excessive. A few of the widespread challenges with rolling these adjustments out embody an assurance that the put in know-how will work seamlessly with an enterprises’ current OS and software program, that it will likely be completely safe and that it will likely be easy-to-use for his or her total worker base, together with those that usually are not stationed inside the primary workplace.

There are additionally logistical challenges round system design and selecting merchandise that reduce down on the variety of units you’ve got in a gathering room or huddle area. To resolve for this, decision-makers ought to search for all-in-one shows that function audio/video capabilities, embedded cameras, and a full suite of native help for all of the instruments and platforms that workers use throughout the enterprise.

Implement units that do double-duty to supply analytics & knowledge

Analytics and knowledge have all the time been an essential driver in decision-making for the enterprise, however with the return-to-work post-COVID, they may develop into much more important to making sure each operational effectivity in addition to making certain worker consolation and confidence. Industrial actual property and workplace area are at a premium, from the fundamental cost-per-square-foot to the quantity it prices to handle these areas. Now, with the rise of distant and hybrid groups, corporations wish to put money into essentially the most prudent instruments that allow communication and collaboration from anyplace.

Workspace intelligence analytic options constructed into office {hardware} similar to assembly room shows permit enterprise decision-makers to take fast motion to re-evaluate assembly room, UC {hardware} and software program ROI, in addition to information future planning.


The pandemic has put an emphasis on the massive influence that digital transformation and technique performs in an general organisation’s enterprise implementation. Even for organisations which are nonetheless making selections on when and the way they may return to the bodily office, it is very important assume forward at the way it ought to be executed, and the position that know-how can play in doing so. Planning a digital transformation technique now that encompasses the multi-faceted wants of the brand new office will place leaders and their organisations to have one of the best likelihood of success, enterprise continuity and worker satisfaction in 2021 and past.

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