Even though the hosting service supplied by the different companies is more or less the same, every provider has got their own platform with its own tweaks and different ways to complete specific tasks. That’s the reason why, a huge knowledge base will be really helpful both for people with no practical experience and for tech-savvy individuals who will at some point discover how certain tasks are accomplished, but will lose valuable time in the process. The purpose of such a knowledge base is to help make the hosting service quick and simple to use, saving users plenty of time and energy. The end result is gladder clients, since they can quickly find the info they are looking for, and much less work for the client service team members, because usually most of the inquiries and problems that clients have got are already outlined in the knowledge base. Given that the articles themselves are written well and encompass more things, you will be able to discover more not only about your own account, but also about the hosting service as a whole.

Extensive Online Documentation in Website Hosting

Our website hosting plans feature an in-depth knowledge base where you can find info about all the issues that you might experience and their solutions. You can learn how to create and administer a mailing list, how to use an .htaccess config file, or how to proceed if the settings of your mail client are accurate, but yet you are unable to send email messages, for instance. We have done our best to be as exhaustive as possible and to cover all the available options in order to help you save time and to give you different solutions for every single problem. The knowledge base comprises educational articles too – both generic ones about the hosting service as a whole, and more specific ones, which will inform you about the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about particular features and functions in every section of the Control Panel, whilst if you prefer to check the full collection of articles, you should go to the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated hosting include detailed technical documentation where you will see information about all the features that our custom-built Hepsia Control Panel offers, together with solutions to different questions and complications that you might chance upon. All configuration manuals include thorough instructions, which means that you won’t have to worry about omitting something in case you aim to export a MySQL database, for instance. The troubleshooting articles cover a range of different viable reasons for given problems and the solution for each of them, so in case you’re unable to send email messages although you have the correct SMTP settings, for example, you can quickly see what the reason might be and rectify the problem with a few clicks in your email client. As the Hepsia Control Panel offers quite a few features, you will be able to find relevant articles in each of its sections. In case you desire to look through all help articles, click on the Help link, which is located in the upper right-hand side of the window.