Installation and Troubleshooting in VPS Web Hosting
The upgrade is obtainable with all virtual private server solutions that we offer and you'll be able to add it either during the signup or at any time after using your billing CP. It includes 60 minutes of custom work on your server, so our administrators can help you with software installation or setup. They'll also troubleshoot any piece of software you have already installed in the event that it does not work, so you'll not have to waste time to discover what is wrong since they can assist you in a very quick and expert way. Since this is a one-time upgrade, you'll be able to get it just when you need it and if a particular task takes a shorter period, the rest of the minutes will be available for the future and will not be reset in the end of the month. This upgrade is useful if you can't do something yourself or in case you have our Managed Services upgrade, but the half an hour of custom work it includes aren't enough for a certain task.
Installation and Troubleshooting in Dedicated Servers Hosting
You may add the upgrade to any of the Linux dedicated hosting services that we offer at any time that you need it. In case you need any custom work from our administrators as soon as your web server is set up, you could acquire the upgrade during the server signup process, or if you need something to be carried out afterwards, you could add the upgrade from your billing CP. The Installation & Troubleshooting service includes an hour of work from our administrators on your machine, so in case you experience any problems to install a third-party piece of software or some application gives errors and does not work the way it should, our experts shall assist you in a very timely manner. If a task takes less than an hour, the rest of the time will be available for future tasks and you will be able to see it inside the billing area. This upgrade is suitable if you don't have much experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the thirty minutes custom work it comes with.