A live chat is among the many channels of communication offered by some website hosting companies as part of their support service. Determined by the provider, the chat can be used for billing, pre-sales and/or tech support. This way of contact is quicker compared to a support ticket and it'll make it less likely to misunderstand or misspell something compared to a phone call with a representative. Furthermore, when the issue that you experience needs some time to be investigated and dealt with, you are able to do something different meanwhile instead of just waiting, like you'd have to do if you call. You can also employ a live chat assistance service free of cost provided that you have Internet access even if your hosting provider is based in another country and they do not have a local telephone number you can call.

Live Chat Support in Website Hosting

As part of the support services that we supply for all of our website hosting services, you will find live chat support which is online 24x7, even on holidays. You're able to contact us regardless if you already have an account or not, since we can support you with pretty much anything, ranging from supplying you with basic info about our services if you are not our client yet and you are thinking about ordering one of the packages, to helping you with setting up an e-mail account in an e-mail client. A part of the problems are more complicated and time-consuming, and you'll have to employ the ticketing system which is built-in the Hepsia web hosting Control Panel, but we can save you time and help you in real time on our live chat for quite a few things.

Live Chat Support in Semi-dedicated Hosting

When you use the live chat support service that we provide with all of our semi-dedicated hosting, you will be able to find the answers for any questions you have or have lots of troubles resolved quickly. The service is available every single day, thus you will be able to get in touch with an agent even on weekends and holidays. In case you are not sure which package would be better for your web sites or if our revolutionary cloud hosting platform covers some system requirements, you may join our live chat before you purchase anything. In case you are a present customer, you're able to receive more info about billing issues, account settings along with a number of common tech troubles you may have, for example if you cannot set up an e-mail account in a client on your computer. Our live chat will save you plenty of time no matter where you are or when you contact us.