In case you've ever had a website hosting account in the past or you've dealt with any other online service, you're probably well aware from your personal experience that for many things it is better to talk to a live person on the telephone than to exchange support tickets or email messages. If you want to find out more about a service before you decide to order it or when something small-scale needs to be done, for example, it is much easier and quicker to do it real-time. When you are able to get in touch with representatives by phone, it's also very likely that you're working with a real website hosting provider, not just a reseller. The type of support that you will get by phone may differ between different companies - from common matters to dedicated technical support. Usually the majority of suppliers offer pre-sales assistance and first level telephone support, while more complex tech issues are managed via e-mail and / or tickets.

Phone Support in Website Hosting

In case you decide to purchase one of our website hosting services, you will be able to talk with our customer support crew via phone for 14 hours every day. We can help you select the best package for your websites since we think that it is better to discuss this kind of matters with a live person. If you already have an account, we can assist you with all your sales/billing questions as well as general issues, even with some technical situations which don't require too much time or escalation to a system administrator since it'll be better to open a ticket for time-consuming matters and have the entire communication in one place. We have telephone numbers in the United States of America, Great Britain and Australia, so you are able to call the one you prefer and talk to our agents.

Phone Support in Semi-dedicated Hosting

We offer live telephone support 14 hrs daily as a part of the support services for each semi-dedicated server package that we supply. Considering the fact that some issues are more complex and time-consuming, you will have to open a support ticket if you come across such an issue, still for all the billing, general or small-scale tech issues you can always call us and we'll assist you in a timely manner in order to save you the time you'll need to spend on opening a support ticket. Even if you don't have an account yet, you can find out if you can host your internet sites on our innovative cloud platform or you will be able to get any other general info on our semi-dedicated solutions. We now have local phone numbers in the United States of America, Great Britain and Australia along with a worldwide number, which means that you are able to call the one which is nearer to your location.