Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • The Help Center section built into your Site Control Panel offers a collection of help articles and frequently asked questions. Aimed towards solving any common problem that you may possibly chance upon, they are contributed by our support team of proficient techs.

  • Top quality support service
  • Tutorial Video Clips

  • If you would rather watch how a task is accomplished or how an issue is fixed, instead of just reading about it, take a look at our selection of step–by–step video tutorials. They cover a lot of different issues and will help you quickly learn how to work with the Site Control Panel.

  • Intuitive help center
  • A 60–Minute Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a round–the–clock customer care service with a sixty–minute support ticket response guarantee. A team of trained tech support engineers will be at your disposal to reply to all the inquiries that you might possibly have. During off–peak hours, a reply will be given in even less than twenty minutes.