A User–Friendly Help Center Section
The Help Center section built into your Site Control Panel offers a collection of help articles and frequently asked questions. Aimed towards solving any common problem that you may possibly chance upon, they are contributed by our support team of proficient techs.
Tutorial Video Clips
If you would rather watch how a task is accomplished or how an issue is fixed, instead of just reading about it, take a look at our selection of step–by–step video tutorials. They cover a lot of different issues and will help you quickly learn how to work with the Site Control Panel.
A 60–Minute Ticket Response Time Guarantee
With each of our semi–dedicated servers, we offer a round–the–clock customer care service with a sixty–minute support ticket response guarantee. A team of trained tech support engineers will be at your disposal to reply to all the inquiries that you might possibly have. During off–peak hours, a reply will be given in even less than twenty minutes.