• 1 hour ticket response
  • 1 hour ticket response

  • We are specialized in offering a swift and proper answer to every trouble ticket posted by a client. Our accomplished technical support team representatives will examine your situation and will think of the most effective option. We offer a 1–hour response time guarantee for all customer support tickets. In fact, the average customer support ticket response time has proved to be 20 minutes.

  • Top quality support service
  • A Premium–Quality Client Care Service

  • Each member of our technical support staff has many years of experience in the website hosting services market and almost all of them have worked for us for at least 5 years. They are all eager to respond to all your inquiries in the most proficient manner possible.

  • Intuitive help center
  • An Easy–to–Browse Help Center Section

  • To help you get a quick hint on how to use a certain service, we have integrated a very user–friendly Help Center section in our Site Control Panel. You can search through a broad collection of web hosting account administration articles and website administration articles, refer to the F.A.Q. archive or check our how–to video tutorials.