1 hour ticket response
We are specialized in offering a swift and proper answer to every trouble ticket posted by a client. Our accomplished technical support team representatives will examine your situation and will think of the most effective option. We offer a 1–hour response time guarantee for all customer support tickets. In fact, the average customer support ticket response time has proved to be 20 minutes.
A Premium–Quality Client Care Service
Each member of our technical support staff has many years of experience in the website hosting services market and almost all of them have worked for us for at least 5 years. They are all eager to respond to all your inquiries in the most proficient manner possible.
An Easy–to–Browse Help Center Section
To help you get a quick hint on how to use a certain service, we have integrated a very user–friendly Help Center section in our Site Control Panel. You can search through a broad collection of web hosting account administration articles and website administration articles, refer to the F.A.Q. archive or check our how–to video tutorials.