Assistance Channels

  • 1 hour ticket response time
  • A 1–hour Ticket Reply Warranty

  • Our customer support crew is on–line round–the–clock to respond to every one of your service tickets. Each ticket you send to us will be solved within less than 1 hour. If your case calls for the assistance of an administrator, we are going to forward the ticket to the person in charge and will inform you that the situation is being resolved.

  • Top quality support service
  • Expert Customer Help And Support Service

  • We deliver 24x7 technical support by using a lightning fast ticketing solution built into your Control Panel. You can e–mail us at any time about any of the software packages that come pre–configured on the virtual server, such as the desired Linux distribution, the server administration panel and our custom created Site Control Panel.

  • Intuitive help center
  • A Descriptive Help Section

  • In the Site Control Panel that comes 100% free with the virtual server, you will find an information–rich Help section, consisting of everything you need to have knowledge of when organizing your sites and apps. We have introduced a wide selection of how–to articles and reviews and video tutorials that present the common website management responsibilities in an easy–to–understand fashion.