Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide you with a 1–hour reaction warranty with all our website hosting services packages, meaning each support question you post will be replied to within an hour max. Our support company members have been taught to very quickly handle any issue and to supply you with quick information on any trouble that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us anytime needed. Our staff of technicians is going to be on the web for you 24x7x365 to react to all your queries and to handle any concern that you might have. You also can open a help support ticket from the businessflat.com Site Control Panel or drop a message at any time. Additionally, on working days, you are able to phone us or use the online chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Control Panel has a complete practical knowledge base which is built into all areas. In each section, you’ll find a Help button which will load for you a variety of step–by–step guides on how to make use of a selected function or carry out a selected action. Also, we have made mini seminar online videos to make sure you get a better idea of the Control Panel’s interface.